Meet the Speakers

2020 Speakers

Paul Tibbits MD
Executive Director, Office of Technical Integration
Department of Veterans Affairs

Michael Renfrow
Deputy Director for Patient Experience
Veterans Experience Office, Department of Veterans Affairs

Gerard Cox MD, MHA
Deputy Under Secretary for Health
Office of Organizational Excellence, Veterans Health Administration

Joseph Ronzio MD
Deputy Chief Health Technology Officer
Veterans Health Administration

Gerald Michaud
Executive Director
Office of Communications, Veterans Health Administration

Jennifer Perez MSW, LICSW
National Director, Transition and Care Management
Department of Veterans Affairs

Sherri Bauch
Associate Director
Office of Patient Advocacy U.S. Department of Veterans Affairs

Rosetta Carrington Lue
Former Senior Advisor Architect and Design
U.S. Department of Veteran Affairs

Deb Brisch-Cramer
CNO Mental Health
Minneapolis VA Health Care System

Sean Bozorgzad MD
Founder and CEO
Potentia Analytics

Paula Roe RN, BSN, MBA/HCM, FACHE
Operational Excellence Practice Leader, Simpler Consulting
IBM

Nic Meyer
Patient Experience Coach, PX University, Veterans Experience Office
Department of Veterans Affairs

Sabrina Clark PhD, BCDPN, CAVS
Director, VA Voluntary Service
Veterans Health Administration

Stephanie Newson LPN, MAOM
LGBT Veteran Care Patient Advocate, Tennessee Valley Healthcare System
Department of Veterans Affairs

David Weisman PhD, CPXP
Director of Patient Experience
NYC Health + Hospitals

Vincent Rizzo, MD
Associate Director, Department of Medicine; Associate Director, Internal Medicine Residency Program
NYC Health + Hospitals

Vishal Bhalla MS, MBA, CPXP
Vice President, Chief Experience Officer (CXO)
Parkland Hospital

Jim Champy
Business Consultant & Author
jimchampy.com

Don Prisby Jr.
President and Founder
NorthPoint Advocates, LLC

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