Meet the Speakers

Speakers

Gerard Cox MD, MHA
Deputy Under Secretary for Health
Office of Organizational Excellence, Veterans Health Administration

Gerald Michaud
Executive Director
Office of Communications, Veterans Health Administration

Major Toni Hightower
Patient Experience Coach
U.S. Department of Veteran Affairs

Sherri Bauch
Associate Director
Office of Patient Advocacy U.S. Department of Veterans Affairs

Rosetta Carrington Lue
Former Senior Advisor Architect and Design
U.S. Department of Veteran Affairs

Aubrey Weeks
Director, Environmental Programs Service
Healthcare Environment and Facilities Programs, Department of Veterans Affairs

Sabrina Clark PhD, BCDPN, CAVS
Director, VA Voluntary Service
Veterans Health Administration

Stephanie Newson LPN, MAOM
LGBT Veteran Care Patient Advocate, Tennessee Valley Healthcare System
Department of Veterans Affairs

David Weisman PhD, CPXP
Director of Patient Experience
NYC Health + Hospitals

Robert Pearl MD
Former CEO
Permanente Mid-Atlantic

Vincent Rizzo, MD
Associate Director, Department of Medicine; Associate Director, Internal Medicine Residency Program
NYC Health + Hospitals

Vishal Bhalla MS, MBA, CPXP
Vice President, Chief Experience Officer (CXO)
Parkland Hospital

Jim Champy
Business Consultant & Author
jimchampy.com

Don Prisby Jr.
President and Founder
NorthPoint Advocates, LLC

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