The Significance of the 13 Areas of Improvement for Veterans Affairs
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The dire need for improvement in the business processes within The Department of Veteran’s Affairs (VA) has been a source of much discussion over the past few months. With the appointment of David Shulkin as the Secretary of Veterans Affairs in February has come renewed hope and need for greater accountability. In his May 31st State of VA report, Shulkin detailed 13 areas within which the department will be working towards improvements.