The 20 Elements of an Outcome-Based Product Support Business Model for the Military Logistics Sector

Ron Giuntini

The annual cost for the support of air, sea and ground based products is an estimated $130 billion, cited by the 11/2009 DoD Weapon System Acquisition Reform Product Support Assessment (WSARPSA), with an estimated 30 percent expended by the Air Force, 35 percent expended by the Navy, 25 percent expended by the Army and the remaining 10 percent expended by the Marine Corps. The economic value of a product to a military organization is its impact upon the outcome of a process in which it is e...
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