LTC Saxon on CRM: 'It’s about Collaboration, Customer Experience & Satisfaction'
CRM is about collaboration. It’s about allowing multiple entities, whether it be a constituent, a customer, an outreach person, a support person—to be able to share information between itself. Listen to this audio podcast, featuring LTC Bobby Saxon, Division Chief, Enterprise Management Decision Support (EMDS) System, G-3/5/7, US Army.
Or if you're already a Management member, sign in below to download. Sign In Join