May 18 - 20, 2020 | Washington D.C.

Dr. Lynda Davis Chief

Veterans Experience Officer U.S. Department of Veterans

Dr. Davis is nationally recognized for her leadership in the development and implementation of significant and sustainable programs that successfully support the full spectrum of quality of life support and services for military personnel, veterans, their families, caregivers and survivors.

A former Army Signal Officer and the mother of a veteran, Dr. Davis serves as the Chief Veterans Experience Officer for VA.

Her previous government tenures included serving the Department of Defense as the Deputy Undersecretary of Defense for Military Community and Family Policy (MCFP), and at the Department of the Navy as the Deputy Assistant Secretary for Military Personnel Policy (DASN MPP). She also served as the designated lead for the joint Department of Defense (DoD) and VA response to the recommendations of Commission on Care for America's Returning Wounded Warriors. In that role, Dr. Davis promoted the consistent delivery of highest quality, comprehensive care and support by creating the DoD and VA Recovery Care Programs, initiating the use of comprehensive, family inclusive Recovery Care Plans and launching the National Resource Directory.

Prior to joining the VA, Dr. Davis served as the Executive Vice President at the Tragedy Assistance Program for Survivors (TAPS), where she was the Executive Director of the Military and Veteran Caregiver Network (MVCN), and as the CEO of a service disabled veteran owned small business specializing in education, training and health and human services.

A former clinician at a VA Medical Center, Dr. Davis served on the faculty of the Departments of Psychiatry and Public Administration at the University of Southern California where she earned a Ph.D. and a Masters of Public Administration with a specialization in Human Services Administration; she also holds a Masters of Arts in Community Clinical Psychology.

Dr. Davis’ voluntary service includes service on the Boards of the Veterans Advisory Council on Rehabilitation (VACOR), the Defense Advisory Committee on Women in the Military Service (DACOWITS), the Elizabeth Dole Foundation, Student Veterans of America, the Virginia Wounded Warrior Program, and the National Council for Adoption.

Focus Day

Tuesday, May 15th, 2018

10:00 AM IMPROVING VETERANS EXPERIENCE

• VA will increase Veteran trust in VA
• Incorporating Veteran experience data in all business processes to drive performance improvements in health care
• Deploying data science analytics based on near real time Veteran feedback

Check out the incredible speaker line-up to see who will be joining Dr. Lynda.

Download The Latest Agenda