November 28 - 30, 2018
Hilton Alexandria Mark Center, Alexandria , VA

Process Excellence in VA 2018 Blog » The Department of Veterans Affairs: Creating a System that Works

By: Carolyn Gombos

Improving the Veteran Experience with Richard Griffith

Ahead of the 3rd Annual Process Excellence in the VA Summit, we sat down with the Department of Veteran Affairs' Chief Strategy Officer for Indiana, Richard Griffith. In this exclusive interview, Mr. Griffith gives insight into improving veteran care and the overall veteran experience.