November 28 - 30, 2018
Hilton Alexandria Mark Center, Alexandria , VA

Process Excellence in VA 2018 Blog

By: Carolyn Gombos

Improving the Veteran Experience with Richard Griffith

Ahead of the 3rd Annual Process Excellence in the VA Summit, we sat down with the Department of Veteran Affairs' Chief Strategy Officer for Indiana, Richard Griffith. In this exclusive interview, Mr. Griffith gives insight into improving veteran care and the overall veteran experience.

By: Carolyn Gombos

The VA Mission Act

The VA Mission Act of 2018, recently signed into law by President Trump, is designed to significantly improve veteran access to VA Healthcare. The VA Mission Act tackles in-network and non-VA healthcare issues, veterans’ homes, access to walk-in VA care, prescription drug procedures, and much more. 

By: Carolyn Gombos

Updates Brought Forth by the 2018 Mission Act

A quick summary into the recent program updates brought forth by the VA Mission Act of 2018.

By: Carolyn Gombos

Navigating the Latest Process Improvements Made to Veteran Care Programs

The Department of Veterans Affairs and the quality of services it provides to veterans have come under scrutiny in recent years. As a result, the VA has taken some major steps to improve veterans’ quality of care and access to care. Although there has been some great progress, there are still steps that must be taken to provide veterans the highest level of service.