Simply stated, MyCareText is a driver of patient engagement. It is a powerful messaging tool for connecting patients and their family members with their healthcare providers throughout the entire cycle of care. It is a cloud-based, messaging platform that works with your EHR to send texts and email to family and friends to inform them of the patient’s progress, to help with organizing tasks, and to provide information in real time in order to keep key support people in the loop.
Its simplicity of function encourages participation of the family in a team effort to reduce stress, to speed up recovery, and to help ensure successful outcomes. MyCareText gives health care providers a compliant framework to engage with their patients and family before, during, and after a procedure. With appointment reminders, preparation information distribution, and medication reminders MyCareText provides pre procedure support. During a procedure MyCareText provides timely updates to the family. At post procedure, MyCareText assists with organizing transportation, home health care coordination, improving medication adherence, and overall follow up including a strongly pre-adopted channel for capturing patient and family feedback.