October 28 - 30, 2019
Hilton Garden Inn Reagan National Airport Hotel, Arlington, VA
Major Toni Hightower, Patient Experience Coach at U.S. Department of Veteran Affairs

Major Toni Hightower

Patient Experience Coach
U.S. Department of Veteran Affairs

Check out the incredible speaker line-up to see who will be joining Major Toni.

Download The Latest Agenda

Conference Day 2

Wednesday, October 30th, 2019

9:45 AM Panel Discussion: Renovating the Veteran’s Experience

The Panel will discuss how the VA is creating new solutions to provide quality care to Veterans and future revamps that plan to take place. With perspectives across multiple VA Offices, our invited speakers will provide key insight as to how they are integrating strategies to bolster patient experience.