Major Toni Hightower

Patient Experience Coach U.S. Department of Veteran Affairs

Conference Day 1

Tuesday, October 29th, 2019

9:00 AM Patient Experience at the VA – A Rundown

The session will discuss how the Veterans Experience Office (VEO) is creating new solutions to provide quality care to Veterans and future developments that plan to take place. It will deliver key insights as to how the VEO are integrating strategies to bolster patient experience, as well as address the latest challenges surrounding COVID-19.

Check out the incredible speaker line-up to see who will be joining Major Toni.

Download The Latest Agenda