Mr. Ray Provencio is the first native El Pasoan to serve as Port Director for the Port of El Paso. He attended the University of Texas at El Paso, is a 2010 graduate of the CBP Command Leadership Academy, a 2018 graduate of the CBP Leadership Institute and was appointed as a career member of the Senior Executive Service in June of 2022.

The Port of El Paso encompasses three distinct international bridges, one commercial import facility, two international railroad operations, one international airport operation and a Foreign Trade Zone that covers the entire City of El Paso and part of the county. In fiscal year 2024, the Port of El Paso processed over 12 million travelers, 7.4 million passenger vehicles, 4.6 million pedestrians, more than 123,000 commercial conveyances and processed an estimated $13 billion in trade. Mr. Provencio has created many new programs and higher-level initiatives to enhance national security, while facilitating lawful legitimate travel.

Previously, Mr. Provencio served as the Acting Executive Director for Admissibility and Passenger Programs (APP) within the Office of Field Operations (OFO), U.S. Customs and Border Protection (CBP). As part of his role, he directed and oversaw multiple national level program divisions that advance national security and facilitated entry/exit to and from the United States by providing the field innovative technologies, policies, and tools to streamline lawful trade and travel. Regionally, Mr. Provencio has served as the Acting Director, Field Operations and the Deputy Director, Field Operations, in El Paso, Texas. In these roles, he provided oversight of operational matters in New Mexico and West Texas extending to the Big Bend region. He provided subject matter expertise related to all federal inspectional laws, rules, regulations, and procedures pertaining to anti-terrorism, border protection and facilitation.

Mr. Provencio has an established and unique career path, having worked at all levels of the OFO to include Supervisor, Chief, Watch Commander, Port Director, Assistant Director-Field Operations and Deputy Director-Field Operations. He has also worked in permanent headquarters assignments, as well as several temporary assignments overseeing national policy, to include details overseas as an international advisor. He has been involved in various high-level projects that are national in scope, to include the negotiation of two Collective Bargaining Agreements, served as acting Chief of Staff for the OFO, Chief of Staff for the Southwest Border Coordination Center at the Department of Homeland Security and Team Lead in Kuwait during Operation Allies Welcome.