November 19-20, 2025
Sheraton Reston Hotel, Reston, VA 
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Niki French

Customer Service Branch Manager Transportation Security Administration (TSA)

Day 1

11:00 AM MIXING GUEST EXPERIENCE AND SECURITY AT AIRPORTS

  • How airports, airlines, and government agencies work together 
  • Feedback from consumers on using biometric technology 
  • Results on how effective biometrics have been in improving security and guest experience 

Check out the incredible speaker line-up to see who will be joining Niki.

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